Terms & Conditions

Last updated: February 2026

These Terms & Conditions govern your use of the Holiday Leaves website and the booking of any travel services offered by us. By accessing our website or making a booking, you agree to be bound by these Terms & Conditions.

1. About Us

Holiday Leaves is a UK-based travel service provider offering holiday packages, tours, and travel-related services to customers in the United Kingdom and internationally.

Email: contact@holidayleaves.co.uk
Registered Address: 20, Masons Road,Slough, London, England SL1 5Q

2. Booking & Enquiries

All bookings made through Holiday Leaves are subject to availability and confirmation. Submitting an enquiry does not constitute a confirmed booking until payment has been received and written confirmation has been issued.

We reserve the right to refuse or cancel bookings at our discretion if necessary.

3. Prices & Payments

• All prices are quoted in GBP (£) unless stated otherwise.
• Prices are subject to change due to availability, currency fluctuations, or supplier changes.
• Full or partial payment may be required to confirm your booking.
• Any applicable taxes, fees, or surcharges will be clearly communicated before confirmation.

4. Changes & Cancellations

Cancellation and amendment policies vary depending on airlines, hotels, and tour suppliers.

• Cancellation fees may apply once a booking is confirmed.
• Changes requested after confirmation may incur additional charges.
• No refunds will be issued for unused services or no-shows.

Specific cancellation terms will be provided at the time of booking.

5. Travel Documents & Requirements

It is the traveller’s responsibility to ensure that all travel documents are valid, including passports, visas, health requirements, and travel insurance.

Holiday Leaves is not responsible for denied boarding or entry due to incorrect or insufficient documentation.

6. Travel Insurance

We strongly recommend that all customers obtain comprehensive travel insurance covering cancellation, medical expenses, personal belongings, and travel disruption.

7. Liability

Holiday Leaves acts as an intermediary between customers and third-party suppliers such as airlines, hotels, and tour operators.

• We are not liable for acts, errors, omissions, or negligence of third-party suppliers.
• We are not responsible for delays, cancellations, strikes, weather conditions, or events beyond our control.
• Our liability is limited to the value of the services booked through us.

8. Website Use

You agree to use our website for lawful purposes only. You must not misuse the website or attempt to gain unauthorised access to any part of it.

All content on this website is the property of Holiday Leaves and may not be copied, reproduced, or distributed without written permission.

9. Privacy & Data Protection

Your personal data is handled in accordance with our
Privacy Policy. By using our website, you consent to the collection and use of information as outlined there.

10. Complaints

If you have any concerns or complaints, please contact us as soon as possible so we can attempt to resolve the issue promptly.

Email: contact@holidayleaves.co.uk

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

12. Changes to These Terms

Holiday Leaves reserves the right to amend these Terms & Conditions at any time. Updates will be posted on this page with a revised date.